Return & Refund Policy – Raj Gifts

Effective Date: 15-04-2025

At Raj Gifts, customer satisfaction is our priority. Please read our return and refund policy carefully.

1. Return Eligibility

  • ✅ Customized Products: Non-returnable & non-refundable, except in cases of damage or incorrect delivery.
  • ✅ Readymade Products: Can be returned within 7 days of delivery if unused and in original packaging.

2. Damaged or Incorrect Products

If you receive a damaged or wrong item, notify us within 48 hours of delivery with unboxing video and photos at info@rajgifts.com. We will arrange for a replacement or refund

3. Return Process

  • ✅ Contact our support team via email with your order number and reason for return.
  • ✅ Eligible returns will be scheduled for pickup or must be shipped back by you.
  • ✅ Refunds will be processed within 7–10 business days after the return is received and inspected.

4. Non-Returnable Items

  • ✅ Personalized/customized gifts.
  • ✅ Neonlights made to order.
  • ✅ Sale or discounted items.

About RAJ GIFTS

RAJ GIFTS started off as a problem statement. A problem that we all face in our busy lives — gifting something really special and memorable. We wanted to gift our family & friends something personal. And we could not find anything that could be personal & memorable. At the same time, we wanted the gift to be used in everyday life and not something that is locked up and forgotten. We took this as an opportunity.

Why We Exist

We believe every gift should feel personal. That’s why our products are designed to reflect you — your color, your name, and your vibe.

What We Offer

  • ✅ Personalized Travel Accessories – Passport covers, Luggage Tags
  • ✅ Lifestyle Items – Wallets, Clutches, Keychains, etc.
  • ✅ Tech Accessories – Laptop Sleeves, Tablet Covers
  • ✅ 100% Vegan, Faux Leather – Stylish & cruelty-free

Gifting shouldn’t be basic — it should feel made for them. That’s where we come in. 🎁